Privacy Policy
Last Updated: January 2026
Lotus Hotels and Resorts ("we," "us," "our," or "Company") operates lotushotelsandresorts.in (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website.
Information We Collect
We collect information in the following ways:
- Personal Information: Name, email address, phone number, and other contact details you voluntarily provide through forms or inquiries.
- Technical Information: IP address, device type, browser type, operating system, and timestamps of your visits.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience and track affiliate performance.
- Usage Data: Information about your interactions with the Website, including pages viewed, links clicked, and time spent on the site.
How We Use Information
We use collected information for the following purposes:
- Analytics and measuring website performance
- Affiliate tracking and commission management
- Site improvement and user experience optimization
- Responding to inquiries and customer support
- Compliance with legal obligations
- Fraud prevention and security purposes
Cookie Policy
Our Website uses the following types of cookies:
- Essential Cookies: Required for basic site functionality
- Analytics Cookies: Help us understand user behavior and site performance
- Affiliate Tracking Cookies: Track referrals and affiliate commissions
- Marketing Cookies: Used for advertising and promotional purposes
You can opt-out of non-essential cookies through your browser settings or by declining cookie consent when prompted. Disabling certain cookies may affect website functionality.
Third-Party Links
Our Website contains links to third-party websites, including online casinos and affiliate partners (such as 1win Aviator). We are not responsible for the privacy practices or content of these external websites. We strongly encourage you to review the privacy policies of any third-party sites before providing personal information or engaging in gambling activities. Your use of third-party platforms is at your own risk and governed by their respective policies.
Your Rights
As a user accessing our Website from India, you have the following rights:
- Right to access your personal information
- Right to request correction of inaccurate data
- Right to request deletion of your data (subject to legal requirements)
- Right to opt-out of marketing communications
- Right to lodge complaints with relevant authorities
Note: Our privacy practices comply with Indian data protection principles. For users in the EU/UK, GDPR rights apply. For US-based users, applicable state privacy laws (such as CCPA for California) may apply.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable Indian law. Affiliate tracking data is typically retained for a minimum of 90 days and up to 7 years for legal compliance purposes. You may request deletion of your data, subject to legal and contractual obligations.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: privacy@lotushotelsandresorts.in
Website: lotushotelsandresorts.in
We will respond to your inquiry within 30 days in accordance with applicable privacy regulations.